FAQs

Can we order corporate gifts on the website?

The Corporate Creations website is not a retail website. You can browse many suggestions either by industry sectors or our existing product catalogue for examples of products we can offer but our forte is creating a brand new product specifically aligned to your requirements for your corporate gift projects.

How can we order Corporate Creations corporate gifts?

You can fill in our bespoke form directly on the website. Our specialised team will reply to you within two working days to assist you with your corporate gifts project. Alternatively you can give our team of creative executives a call on 01304 80 60 50.

Is it possible to order an item not presented on the website?

Most items presented on the website can be ordered as corporate gifts. The items presented on the website are only some of our suggestions. However our strength lies in designing and creating a brand new product specifically aligned to your requirements for your corporate gift projects. So if there is an item your company is interested in ordering that is not highlighted on the website, please complete our bespoke form or contact our Kent based team on 01304 80 60 50.

Is it possible to personalise an item in my company’s colours?

Each project is individually studied in order to suggest to you the most adapted personalisation for the corporate gift you require.

Personalisation services are provided by the craftsmen in our workshops. Our Kent based team utilises its technical know-how and artistic talent to carefully personalise products through a variety of techniques: silk printing, leather embossing, porcelain chromolithography, textile embroidering, and silver or crystal engraving.

We also propose to you the opportunity to create exclusive designs for your company.

What commercial benefits can be applied to Corporate Creations corporate gifts?

A personalised estimate will be prepared for you by your creative executive, based on the specifications of your order.

What are your payment terms?

Payment required in advance for all new clients. Credit accounts available for subsequent orders, on completion of application and subject to credit checks. Maximum credit given strictly 30 days.

What are our payment methods? Payment can be made by BACS or cards. We accept all major credit cards. Credit card payments are subject to a 3% surcharge.

Will I see how my products are going to look?

We supply a visual for approval before any order is processed.

What lead times can I expect? Generally 10/15 working days from final artwork approval. Stock availability can effect lead times. Please advise us at time of enquiry should your timescales be less than that and we will endeavour to accommodate your need.

What colour reproduction can I expect? Most corporate guidelines will have specific pantone colours that must be used on all printed materials. If not supplied, we will find the closest possible pantone equivalent to the colours used in the submitted artwork.

What are your delivery times?

We will always endeavour to deliver your products ahead of your target date however for urgent requests please advise us at time of enquiry and we will expedite your project at no extra cost. Please confirm exact expected delivery dates. Be aware that delivery times will be affected by stock availability, timing of production and final artwork approval.

What are minimum order quantities? Minimum order quantity is the print run at a cost effective price. In some instances orders below minimum order quantity can be processed but they might incur additional costs.

How should I provide artwork? Please attach your artwork to our online form in a vectored EPS or PDF format together with Pantone colours. For a small cost we can provide or amend artwork, just ask!

What If I don’t have artwork in this format? No problem, we can re-draw or vectorise your logo at a small additional cost

What is embroidery?

Embroidery is your logo/text stitched into the product fabric.

What is screen printing?

Screen print is the printing method used generally on paper and plastics. Each colour is laid down one at a time and usually there is a small set/origination charge per colour used.

What Is 4 colour process?

Four colour process printing is used for printing logos/texts that have shades and tints.

What is embossing or blocking?

Embossing is the process of creating your logo/text raised on a surface using heat and pressure, such as metal badges. Blocking is a metal die that impresses into metal or leather, either blind embossed or gold/silver foil blocked.

What is engraving?

Engraving is etching into metal so that it lasts, such as a business card holder for example.

What is transfer printing?

Transfer printing is generally used on mugs and heavy fabrics with a textured surface.

What is dye-sublimation printing?

A dye-sublimation print employs a printing process that uses heat to transfer dye onto a medium such as a plastic card, paper or fabric and is mainly used for producing photographic prints.

You need your goods in a hurry?

Please call us on 01304 80 60 50 and ask about our express service.

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